Newsletter – 2013 Holiday Edition
At ANCHOR DOCK & LIFT we like to think of ourselves as a family. So Merry Christmas from the Anchorson’s!
It was another big year for the Anchorson family. Most notably, we welcomed additions to our growing family; Dan Bleeke our new Sales Manager was hired on April 1st and weighed 8lbs 3232oz and 71” long. David Pope and Kary Amundson, service technicians, were hired at 9lbs 3536oz and 7lbs 2768oz respectively. Each one is happy and healthy.
The year really got going on May 4th which was the 2nd latest “ice-out” date recorded in the last 70 years. With Memorial Day less than 4 weeks later, the installation crew accepted Mission Impossible and did truly impressive work. We are particularly proud of the statement Rick, our Service Manager made at the peak of stressful scheduling. He said, “Just because we don’t have enough time to do everything doesn’t mean we’re going to start sacrificing customer service.” Exactly.
Like any modern family, we continue to invest in technology. We upgraded our customer relationship software, developed an online service form and filmed several videos demonstrating proper use of our products to expand our online presence. Hopefully you noticed and used our online Annual Service Form (and did not forget the “auto-renew” option that enables you to put your lakeshore services on cruise control). In 2014 we plan to add online payment options and a few other surprises.
The Anchorson home is undergoing some changes too. We signed a purchase agreement for our building plus an adjacent 100’ or so of Hwy 55 footage and intend to close before the New Year. The plans for the purchase include parking, signage, direct highway access, landscaping and more. We are excited to continue our steady growth.
As we look ahead to 2014, we will continue to focus on our core dock and lift business and remain committed to “world class products and exceptional service.” We are also committed to the health and well-being of our area lakes; our Lake Access Monitoring program has helped discourage the spread of invasive species into our area lakes.
Additionally, we now offer the HyrdoSweep Pro which provides a solution to muck and weeds on your shoreline that is safe, clean and extremely effective.
Thanks to customers and friends like you, ANCHOR DOCK & LIFT can continue our pursuit to enrich lives through a great lake experience for our customers, a great place to work for our employees and a commitment to our community.
With true appreciation for your business and genuine greetings during Christmas and the Holiday Season,